Terms

These terms govern the use of the Rollion platform, including its casino lobby, live tables, sportsbook and VIP Club. By registering an account, the player accepts the terms below in full. Rollion reserves the right to update these terms periodically, with material changes communicated by email or in-app notice ahead of taking effect.

Eligibility

Registration is restricted to individuals aged 18 or over, or the legal gambling age in the player’s jurisdiction if higher. Rollion is not available to residents of jurisdictions where online gambling is prohibited by local law, and it is the player’s responsibility to confirm the legality of online gambling in their place of residence before registering. One account is permitted per person, per household and per shared device or IP address; duplicate accounts may be suspended pending review.

Account Registration

Players must provide accurate, current information during registration, including a valid email address and legal name matching an accepted form of identification. Rollion may request identity verification documents at any point, including before a first withdrawal, as part of standard know-your-customer checks. Providing false information may result in account suspension and forfeiture of any associated balance.

Deposits And Withdrawals

Withdrawals are processed to the same method used for the corresponding deposit wherever possible, as an anti-money-laundering safeguard. Requests may be delayed pending verification, unusual account activity review, or if a bonus wagering requirement remains incomplete.

Bonus Terms

All bonus offers, including the welcome match, reload bonuses and cashback, are subject to the following unless a specific promotion states otherwise:

• A wagering requirement applies before bonus funds convert to withdrawable cash, with the multiplier disclosed at the time of the offer.
• Maximum bet limits apply while a bonus is active, typically €5 per spin or hand.
• Withdrawing real balance while a bonus remains active with an incomplete wagering requirement voids the unwagered bonus amount.
• Bonus funds carry an expiry window, generally 30 days from crediting, after which unused bonus funds are removed.
• Rollion reserves the right to void bonus winnings where betting patterns indicate wagering requirement abuse, including low-risk hedging strategies designed to clear requirements without genuine risk.
• Only one active bonus is permitted per account at a time.

Game Rules And RTP

Each game’s return-to-player percentage and specific rule set are published within the game’s information panel, accessible from the game window itself. Rollion does not alter published RTP figures once a game is live on the platform. In the event of a software malfunction affecting a game round, the round in question will be voided and any wagered stake returned to the player’s account.

Responsible Gaming Tools

Players can set deposit limits, loss limits, wager limits and session time reminders directly from account settings at any time, with reductions taking effect immediately and increases subject to a short cooling-off period. Self-exclusion can be requested for a fixed period or indefinitely; once activated, self-exclusion cannot be reversed early by the player and requires the stated period to lapse in full. Time-out periods offer a shorter, reversible pause on account access for players who want a temporary break rather than a full exclusion.

Account Suspension And Closure

Rollion reserves the right to suspend or close an account where there is reasonable suspicion of fraud, bonus abuse, underage access, use of prohibited software such as bots or automated betting scripts, or breach of these terms. Where an account is closed for a confirmed breach, Rollion may withhold any remaining balance pending investigation. Players may close their own account at any time by contacting support, with any withdrawable balance returned via the standard cashier process.

Dispute Resolution

Any dispute regarding account activity, bonus terms or a specific game round should first be raised with the live chat or email support team, who will investigate using account and game logs. If a resolution cannot be reached directly, players may escalate the matter to the relevant licensing authority’s dispute resolution service, details of which are available on request from support.

Intellectual Property

All branding, game artwork, the Rollion name and the Neon District theme are the property of Rollion or its licensed content partners. Reproduction, redistribution or commercial use of any platform content without written permission is prohibited.

Limitation Of Liability

Rollion is not liable for losses arising from a player’s own internet connectivity issues, device malfunction, or decisions made while gambling. Rollion’s liability in any dispute is limited to the disputed amount held in the player’s account balance at the time the issue arose, except where local law requires otherwise.

Contact

Questions about these terms can be directed to the support email listed in the site footer. Rollion aims to respond to all terms-related enquiries within one business day.